Knowledge shouldn't live in one person's head. It should belong to the whole team.

Your team's scattered SharePoint folders, Word docs and PDFs become a smart, searchable knowledge base that answers questions in plain language โ€” with sources, in any language, right inside Microsoft Teams.

No credit card30-min onboarding callSetup in under 10 minutesConnect your existing SharePoint
The problem

Your team keeps asking the same questions. The answers are everywhere โ€” and nowhere.

Every week we hear it: documentation lives in someone's head, in scattered SharePoint folders, half-finished Word docs, and Teams chat threads no one can search. Onboarding stalls. Subject-matter experts get interrupted. People give up and ask the loudest person in the channel.

"Most of our process knowledge, file structure and onboarding lives in one person's head. Questions get handled in meetings โ€” if you're lucky."

โ€” Operations Lead, 4-person team

"Right now, employment questions go to the employment attorney. IP questions go to the IP attorney. We need a central place to ask first."

โ€” Legal Operations, Fortune 500 lender

"Our agents search through Word documents in SharePoint manually. We need an AI that pulls from internal docs only โ€” nothing from the web."

โ€” Contact Center Lead, regional BPO

"Client testimonials and best responses are scattered across Teams threads. We need one place to find the top three answers for any scenario."

โ€” Account Manager, global media group
How it works

Seven steps from chaos to a knowledge base your whole team uses.

No new app to learn. No migration project. No "knowledge management committee." Just connect what you already have and let the wiki grow itself from real questions.

01Step one

Knowledge shouldn't live in one person's head.

Your team's scattered docs become a smart, searchable knowledge base โ€” right inside Microsoft Teams. Stop relying on the one person who knows where everything is.

  • โ†’Centralize SOPs, FAQs, manuals, training docs and PDFs
  • โ†’One source of truth โ€” no more "is this still current?"
  • โ†’Survives turnover, vacations, and growth
โ–ถ "Why knowledge in one head fails"
02Step two

Your knowledge base, right where you already work.

Perfect Wiki installs as a tab in any Microsoft TeamsTeams channel. No new app, no context switching โ€” just a fresh place for your team's answers.

  • โ†’Channel tab (visible to everyone) or personal tab
  • โ†’One install, the whole channel benefits
  • โ†’Multiple knowledge bases per project, client, or team

"Adding it as a channel tab made it available to all our agents โ€” no per-user install, no IT ticket, nothing."

โ€” Contact Center Lead, financial services
โ–ถ "Install as a Teams tab in 30 seconds"
03Step three

Your knowledge, already in there.

Connect a SharePointSharePoint folder or drop in Word docs. We sync nightly and index everything for AI search. No restructuring, no clean-up project.

  • โ†’One-click SharePoint / OneDrive folder picker
  • โ†’We only see the folder you choose โ€” nothing more
  • โ†’Word, PDF, Excel, PPT, HTML, CSV, ZIP supported
  • โ†’Or build pages from scratch with templates & AI
โ–ถ "Connect SharePoint in two clicks"
04Step four

Stop searching. Start asking.

The AI reads everything you've connected and answers in your language โ€” always with sources. So your team trusts what they get back, and verifies in one click.

  • โ†’Internal docs only โ€” no web sources, no leaks
  • โ†’Answers in 28+ languages (asks in German, replies in German)
  • โ†’Every answer cites the source page or document
  • โ†’Powered by Azure OpenAI โ€” your data isn't used for training
โ–ถ "AI answer with cited sources"
05Step five

Get answers where you work.

Open the app, tag @PerfectWiki in a channel, or click "Ask Perfect Wiki" on any chat message. Also works in CopilotCopilot and SharePoint.

  • โ†’Tag in a channel โ€” answer posts publicly for the whole team
  • โ†’Right-click any message โ†’ "Ask Perfect Wiki"
  • โ†’Use the personal tab for private lookups
  • โ†’Embed the chat widget directly into SharePoint pages
โ–ถ "Three places to ask, one knowledge base"
06Step six

Turn good answers into permanent ones.

When someone solves a problem in chat, save it to the wiki with one click. Never answer the same question twice โ€” your knowledge base grows itself.

  • โ†’"Save to Perfect Wiki" on any chat message
  • โ†’Auto-becomes a searchable, citable wiki page
  • โ†’Captures tribal knowledge before it walks out the door

"This was the unlock. The team's already typing answers in chat โ€” we just needed somewhere for them to land."

โ€” IT Director, healthcare nonprofit
โ–ถ "One-click save chat โ†’ wiki page"
07Step seven

See what your team can't find.

Every week, Perfect Wiki shows you the questions it couldn't answer โ€” so you know exactly what to write next. No more guessing what's missing.

  • โ†’Weekly AI-generated knowledge gap report
  • โ†’Top searches, popular pages, unanswered queries
  • โ†’Unresolved chats can escalate to a support inbox
  • โ†’The wiki gets smarter every week, automatically
โ–ถ "Weekly knowledge-gap report"
Built for IT & Security

Your data stays yours.

We've answered the IT-review questions thousands of times. Here are the answers your security team is going to ask for.

Encrypted at rest & in transit

Hosted on Google Cloud. Customer data isolated per tenant. Perfect forward secrecy on every request.

EU & US data residency

GDPR-compliant. Servers in Germany, Ireland, and the USA. Region assigned by your geography.

Azure OpenAI under the hood

Your content isn't used to train models. Answers are scoped to your knowledge base only.

Microsoft SSO & permissions

Sign in with Microsoft. Inherit channel permissions. Reader / editor / admin roles, plus custom access lists.

Automatic backups

60-day rolling backups. Export everything to HTML or PDF anytime. No lock-in. Enterprise scheduled exports.

Endorsed by Microsoft

Featured at Microsoft Build 2024. Top-rated app in the Teams Store. Certification in progress.

Simple pricing

Pay only for the editors. Everyone else reads free.

Editors author content. Readers ask the AI and search the wiki. You only pay per editor โ€” your readers (the rest of the company) never count toward the bill.

Minimum five editors. Enterprise plans available.

Book a call to get startedโ†’
MOST POPULAR
Annual ยท billed yearly
$12/ editor / month

$24/mo on monthly ยท $9/mo on 3-year contract

  • โœ“Unlimited readers
  • โœ“Unlimited knowledge bases & channels
  • โœ“100 AI requests / editor / month (pooled)
  • โœ“Connect 100 SharePoint files / editor
  • โœ“SSO, custom branding, weekly reports
  • โœ“HTML / PDF export, 60-day backups
  • โœ“Multi-language AI agent
Ready when you are

Stop being the person who answers the same question every week.

Join 10,000+ companies who've turned their messy SharePoint folders into an AI agent everyone on the team can use.

No credit card30-min onboarding callSetup in under 10 minutesConnect your existing SharePoint