Let AI answer repetitive questions instead of you right in Microsoft Teams
Effortlessly turn your company knowledge into a powerful, always-evolving AI-powered help center that understands and supports your colleagues and customers right in Microsoft Teams.
- 💼Add your SOPs, FAQs, manuals and guides to create professionally looking self-service help center in no time
- 💬Let AI chatbot reply to your colleagues' and customers' questions with a 100% AI generated answers based on your data
- 📊Continuously improve your knowledge base with 100% AI generated weekly reports
Top-rated app in Microsoft Teams store★4.9
Top service and customer orientation
“Perfect Wiki provides fast and friendly service, and demonstrates a desire to accommodate customer needs in its product. Collaborative work is also quick and easy.”
Christian G.
Security and Investigations
The best for documenting procedures in MS teams
“In perfect Wiki we found: safe procedures, multiple sharing options, constant updates, fantastic customer support and much more!”
Robin S.
ICT Manager
Way better then other solutions
“Perfect Wiki helps creating nice documents quickly and easily, and collaborating with teams to share and discuss information.”
Eric K.
Executive Director
Turn scattered SOPs, FAQs, manuals, and guides into a self-service Help Center
Perfect Wiki is integrated into your employees' workflow. It works right inside Microsoft Teams, so users don't waste time switching contexts and get all the answers they need immediately within the Microsoft Teams environment.
📍 Pin Help Center in your Teams personal chat or channels
✍️ View, Create & Edit content right inside Microsoft Teams
📁 Create Multiple Knowledge Bases for Each Department or Team
Let AI Answer Questions Instead of You, Right in Microsoft Teams
An AI chatbot will reply to your colleagues' and customers' questions with 100% AI-generated answers based on your data.
- 📍 Pin AI chatbot in your Teams chat or channels
- 🌎 Get answers in the same language you ask your questions
- 📚 Get direct links to related articles for further reading
📊 Weekly Activity Report #20
Here’s your weekly update on the activity within Perfect Wiki knowledge base from 10 May to 17 May 2024. You could find full report in the Analytics section of Perfect Wiki admin panel.
🧐 Pages Views
- Total pages views: 2 511
🏆 Most viewed pages
- Help Center / What's New (48 views)
- Help Center / Having Trouble Signing In? (46 views)
- Help Center / Getting Started (33 views)
- Help Center / Notifications (29 views)
- Help Center / Roles (27 views)
- Help Center / Security at Perfect Wiki (23 views)
✍️ Content Updates
- Created pages: 9
- Updated pages: 35
- Moved to trash: 0
👥 Community Engagement
- New comments: 0
🕵 Search & Bot Queries
- Total queries: 78
⭐️ Popular Search Queries
- is there a way to post a new update into a team channel chat?
- email templates
- pricing
- feedback
😑 Queries w/o answer
- will the application have support azure mfa (bot query)
- how much does perfect wiki cost? (bot query)
- application business value (search query)
🧑💻️ User Engagement
- Active users: 2 (signed in at least once in the last week)
- Total users: 3
❤️ You & Perfect Wiki
- Total channels: 12
- Perfect Wiki knowledge base has been a reliable source of truth for more than a year
Improve your knowledge base with AI-generated weekly reports.
100% AI-generated weekly reports will help you understand what data is missing, what is outdated, and what should be updated.
- 🏆 Identify the Most Popular Content
- 🧑💻️ Track who created, updated, or removed a page
- 🕵 Discover which search or bot queries return no results
✅ Endorsed by Microsoft
"Seeing Perfect Wiki highlighted in the Build 2024 keynote with stellar reviews made my day! A truly great app."
Sindhu Sundaravadivelu
Senior Product Manager, Teams Ecosystem, Microsoft
🇪🇺 GDPR Compliant
Servers located in the EU and the USA.
🔒 Perfectly Encrypted
User content is encrypted in transit with perfect forward secrecy.
🔁 Automatic Backups
Automatic data backup stored for up to 60 days.
How does Perfect Wiki compare to other knowledge base solutions?
Perfect Wiki integrates seamlessly into your employees' workflow within Microsoft Teams, providing instant answers without the need to switch contexts.
Other knowledge bases
- ❌External help center not connected to Microsoft Teams
- ❌No integration or very complex integration with Microsoft Teams channels & chats
- ❌External admin panel to create & edit content
- ❌No or very limited reports on knowledge base performance
- ❌No integration with Microsoft Single Sign-On
- Weekly Reports
Perfect Wiki™
- Add a Help Center Tab to Any Channel in Microsoft Teams
- Add AI Chat Bot to any Microsoft Teams channel
- Create & Edit content right inside Microsoft Teams
- Weekly AI-Powered Reports
- Single Sign-On with Microsoft
- Integration with Microsoft CoPilot / SharePoint / Office365
Pricing Plans
NEED CUSTOM PLAN? Get unlimited users, custom requests limits, custom contract, payment via invoice/PO etc. Contact Us!
Pro
For small team
$79
/month
Features Included
- 1 Knowledge Base
- 3 Users Included
- Additional User ($15/month each)
- Branding
- AI Editor Assistant
- AI ChatBot (up to 100 req/month)
- Internal or Public Knowledge Base
- Professional Email Support
Premium
For growing businesses
$239
/month
Everything in Pro, and:
- Up to 3 Knowledge Bases
- 15 Users Included
- Additional User ($8/month each)
- AI ChatBot (Up to 500 req/month)
- Up to 3 Video Support Sessions
Ultimate
For large businesses
$419
/month
Everything in Ultimate, and:
- Up to 30 Knowledge Bases
- 100 Users Included
- Additional User ($4/month each)
- Ability to remove `Powered by Perfect Wiki` label
- Scheduled backups
- AI ChatBot (Up to 1k req/month)
- Dedicated Success Manager
“In Perfect Wiki we were able to find everything we needed. As a small team, we didn't need anything robust, but something to house documentation flow for our organization. What's the most appealing in Perfect Wiki for us is: a software to house FAQs, How-to, information and support documents.”
Kate Aaron
Senior Director of Operations, Huddled Masses
Frequently Asked Questions
A wiki is any site containing information on a subject that is contributed to by multiple people and updated regularly. Wikis can take the form of a web page with public topic-specific information (like an encyclopedia), or they can be dedicated to a company’s internal knowledge base (like Perfect Wiki).
All user content is stored within US and EU regions of Google Cloud. All data is encrypted in transit using TLS 1.2+ with perfect forward secrecy. Servers holding user data will use full disk, industry-standard AES 256 encryption.
Perfect Wiki has built-in version control system. You can browse through page revision history and restore to earlier versions.
Yes, Perfect Wiki allows you to give a full access to only a couple of people, with the rest having view only.
Yes, with help of Perfect Wiki you can export content from the Microsoft Teams built-in wiki and import it to the PerfectWiki. Also you can import content from the Microsoft Word or html, mht, txt, markdown files.
Nope. All the members of your organization will automatically have access to the Perfect Wiki workspace once it is added to a channel.
Didn’t find the answer you are looking for? Contact our support
“Users are not losing time with the layout of their document or with finding the correct procedure they currently need. No one needs a manual to set up a page or edit the documents. Plus, knowing the documents can be retrieved, or rolled back to a previous version, gives great comfort to the IT-department.”
Robin Steen
Head of the ICT department at ARhus
Join 1,239 other companies
Create an internal knowledgebase for your company or team quicker than it takes to make a coffee.
Effortlessly turn your company knowledge into a powerful, always-evolving AI-powered help center that understands and supports your colleagues and customers.
© 2020 — 2024 Perfect WikiIE Ilia Pirozhenko • 305517189Georgia, Tbilisi
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