Does Microsoft have a Knowledge Base Software?

Yes - Microsoft offers many tools that can be used as knowledge base software, top solutions you'll find in our blog post

Best Practices for MSP Documentation Knowledge Base

Best practices for MSP teams. Discover how an AI-driven knowledge base can simplify documentation, boost efficiency, and reduce errors.

Best AI Notetakers for MS Teams [2025 Edition]

Discover the best AI meeting notetakers for Microsoft Teams—features, pricing, pros & cons, and which tool truly integrates seamlessly.

How to Manage Knowledge in MSPs: An Interview with Director of Services

Discover how Visionary 360 uses Perfect Wiki in Microsoft Teams to streamline MSP documentation, SOPs, and knowledge management for faster growth.

Best Wiki Apps for Slack [2025 Edition]

Compare the best wiki apps for Slack in 2025. Discover top features, AI tools, pricing, and which app integrates best with Slack.

Best Knowledge Base Apps for Midsize Companies Using Microsoft Teams [2025 Edition]

Compare top knowledge base tools for Microsoft Teams and discover the best fit for midsize companies using Microsoft 365.

Best Knowledge Sharing Apps for Microsoft Teams [in 2025]

Discover the top knowledge sharing apps for Microsoft Teams in 2025. Compare tools like Perfect Wiki, OneNote, Confluence, and more to find the best s...

Best Wiki Apps for Microsoft Teams [in 2025]

Compare the best wiki apps for Microsoft Teams in 2025. Discover top features, AI tools, pricing, and which app integrates best with Teams.

Equivalent to Confluence for Microsoft Business Suite: Discover the Perfect Wiki

Explore the Ideal Confluence Equivalent Integrated with Microsoft Teams for Seamless Collaboration and Project Management. Discover the Best Tools for...

Perfect Wiki vs Atlassian Confluence: Comparing Features

Sharing company knowledge through a wiki app is becoming best practice among Microsoft Teams users. However, not all third-party apps actually deliver...

How to Create a Central Knowledge Hub Inside Microsoft Teams

Create a centralized documentation hub in Microsoft Teams using a wiki solution for efficient document management. Enhance organization, accessibility...

Set Up a Microsoft Teams Wiki With Access Control [in 10 Minutes]

Tired of scattered files with no control over changes? In this post we'll walk you through setting up a Wiki that brings secure, permission-controlled...

Top Confluence Server Alternatives for Microsoft Teams Users

Many people choose Atlassian's Confluence as their go-to option because it provides a wide range of features such as wikis, intranets, collaboration t...

How-to Create a GDPR-Compliant AI Support Bot [in Microsoft Teams]

Launch a GDPR-compliant AI support bot in Microsoft Teams with Perfect Wiki—secure, encrypted, private, and fully aligned with EU data protection stan...

How-to Replace Your SharePoint FAQ With an AI Knowledge Bot [No Migration Headaches]

SharePoint now is one of the most common knowledge management systems. However, does really do the trick? Inconsistent search, difficult setup process...

How-to Migrate Confluence Pages to an AI-Powered Teams Bot (in 30 Minutes)

Migrate from Confluence to Microsoft Teams with Perfect Wiki: easy ZIP import, AI bot support, full MS Teams integration—no coding, no data loss.

How-to Automate Employee Onboarding Q&A With an AI Knowledge Bot [in Microsoft Teams]

Automate new hire onboarding in Microsoft Teams with Perfect Wiki’s AI Knowledge Bot—answer FAQs instantly, reduce HR load, and keep info up to date e...

How-to Train ChatGPT on Your Company SOPs Inside Microsoft Teams

Relying on public ChatGPT prompts for your internal processes is risky and inefficient. Fine-tuning ChatGPT with your Standard Operating Procedures (S...

How to Turn Microsoft Teams Into an AI Knowledge Bot Help Desk [in 15 Minutes]

Tired of answering the same questions in Teams—again and again? What if you could turn Microsoft Teams into a self-serve AI help desk—in under 15 minu...

Confluence vs Microsoft Teams: Best Knowledge Base Tool for 2025?

Comparing Confluence vs Microsoft Teams for internal knowledge sharing? Here’s why many teams switch from Confluence and what works best with Microsof...

Best Microsoft Teams Knowledge Base Tool (Setup in 3 Minutes)

Skip SharePoint. Discover the easiest way to set up a Teams-native knowledge base — with search, permissions, and import tools built in.

OneNote Search Not Working? (Here’s What You Can Do)

OneNote search not showing results? Find out why and how to fix it — or switch to a tool that works flawlessly inside Microsoft Teams

How to Create an FAQ in SharePoint with a Page Option

We'll demonstrate how to organize such a page using Pages in SharePoint. Result will look more like a web page with images and a familiar FAQ layout s...

How to Add SharePoint FAQ to Microsoft Teams

In today's post we'll dwell on the topic of adding a SharePoint FAQ page to Microsoft Teams.

How to Create an FAQ Page in SharePoint with a List Option

In this blog post we'll present you a step-by-step guide to create an FAQ page in SharePoint - one of the most widely used knowledge management system...

SharePoint Wiki that really Works

My main aim was to create sort of a knowledge base or a wiki, but without any extra training, difficult setup process that would tire everyone, and of...

Streamlined Collaboration in Research: Perfect Wiki Review

As a student leading a team for an international science research competition, I found Perfect Wiki to be an asset, especially in my team’s project pr...

Perfect Wiki vs IntelliWiki: Comparing Usability and Features

Is IntelliWiki still able to compete in the rapidly evolving technology landscape and meet the increasing demand for wiki solutions, or is it time to ...

How to create a SharePoint FAQ page with Perfect Wiki

Discover the seamless integration of SharePoint with Perfect Wiki in our latest blog post. Dive into a detailed, step-by-step guide on creating an eff...

Build Your Internal Company Wiki in Microsoft Teams Effortlessly

An internal wiki is a powerful tool for businesses to share information and collaborate with the team. It is a secure, private space where employees c...

Boost Productivity with an Internal Knowledge Base in Microsoft Teams

Creating an internal knowledge base is an important step for any organization looking to improve their efficiency and productivity. An internal knowle...

Creating a Private Wiki for Your Team: What you need to know

Are you looking for a secure and private way to store and share information with your team or company? Private wikis are a great way to do just that. ...

Perfect Wiki vs OneNote: What’s the Better Wiki Solution for Microsoft Teams?

Microsoft Teams users looking for an alternative to the largely disappointing built-in wiki are often pointed in the direction of OneNote, the note-ta...

Supercharging Microsoft Teams with an AI-Powered Knowledge Base

Are you looking for a way to improve customer service and increase efficiency in your business? AI powered knowledge bases are the perfect solution. I...

Earn with Perfect Wiki Affiliate Program

If you're looking for an incredible way to make money while promoting a top-quality product, look no further than Perfect Wiki! Through our affiliate ...

Perfect Wiki vs DokuWiki: Comparing Usability and Features

DokuWiki is known for its simplicity and compatibility with an array of useful plugins. But is MS Teams one of them? And is it really intuitive for us...

5 Simple Steps to Improve Company Processes with Perfect Wiki

In each and every business there’s a number of procedures that are done on an everyday basis. All the employees do them automatically, without any hes...

8 Simple Strategies for Making the Most Spot-On FAQs with MS Teams and Perfect Wiki

Listing all the stereotypical questions in a clear hierarchy is a great time saving tool. However, the next question arises: How do I create an effect...

The Countdown is On: Get Content Exported from MS Teams Wiki Before it's Too Late

Are you frustrated like thousands of MS Teams Wiki users, who have been storing their data in the wiki tab for years and don't want to lose a single f...

5 Tricks for Using AI to Speed Up Creation of SOPs

The rise of artificial intelligence (AI) technology has allowed businesses to reduce their time spent on tedious tasks and focus their efforts in more...

7 quick steps to create a knowledge base in Microsoft Teams

Today we would like to introduce you to the most important steps for creating an efficient knowledge base in MS Teams. This tool is essential in organ...

How the Medical Center set up an efficient knowledge base with Perfect Wiki

The launch of our Perfect Wiki knowledge base allowed us to get rid of all paper versions of medical protocols. Keeping all paper copies of protocols ...

How a Vocational School Created an Efficient Knowledge Base for the Data Flow with Perfect...

As a result of Perfect Wiki implementation, our colleagues can use wiki from everywhere they want to. They have access to all school intern informatio...

How to Create an FAQ Page in SharePoint Online, and Is It Worth the Effort?

Creating an FAQ page in SharePoint Online can be a great resource for your team and make frequently asked questions accessible to everyone. It takes s...

How Proxxy, an Executive Support Company, Created an Effective Knowledge Base in Google Wo...

We have just started moving everything over, but in the first couple of weeks we have been getting a ton of feedback from the team. They are loving it...

How ARhus, a State-of-the-Art Knowledge Hub in Belgium, Standardized Their SOPs with Perfe...

Users are not losing time with the layout of their document or with finding the correct procedure they currently need. No one needs a manual to set up...

Perfect Wiki vs MediaWiki: Comparing Usability and Features

MediaWiki is one of the oldest knowledge bases in the game. But can it accommodate modern users’ desire for simplicity and integration with remote wor...

How a Pet Food Company Increased Customer Trust by 37% with a Perfect Wiki FAQ Database in...

Jubilee Vega, a plant-based pet food and supplement company in the UK, shared their story of how creating a single source of product information for t...

SharePoint as an MS Teams Wiki Solution? Read This First

There are about as many use cases for SharePoint as there are users. But today, we want to consider SharePoint as a wiki, or knowledge base, solution ...

Perfect Wiki vs MS Teams Built-in Wiki: Comparing Features

About a year ago, we reviewed the Microsoft Teams built-in wiki and ironically found it lacking most of the basic features that would qualify it as a ...

How to Change Permissions in Microsoft Teams Channels

Microsoft Teams channels are an essential part of collaboration and group communication. Knowing how to change permissions in Microsoft Teams channels...

Microsoft Teams Channel Messages - Tips & Tricks

Here’s a guide to the channel feature you will probably be using the most—messaging in the Posts tab.

Microsoft Teams Meetings: Our 5 Top Tips for a Productive 2022

5 tips for creating an effective and enjoyable remote meeting experience with MS Teams meetings.

The Best Productivity, Workflow, and Engagement Apps for Microsoft Teams in 2022

Have you ever found the perfect productivity app for your team, only to realize that it’s a third party exclusive and can’t be integrated into your Mi...

How to Use Microsoft Teams Meetings in 2022: The Full Guide

We are back with another post that will hopefully bring you a bit closer to your 2022 remote collaboration goals. This post is all about Microsoft Tea...

5 Microsoft Teams Tips and Tricks Every Administrator Should Know in 2022

Let’s get straight to the point—Microsoft Teams is an amazing tool for organizing your workflow and communicating with your team remotely. However, it...

How to Use Microsoft Teams Channels Effectively in 2022

Microsoft Teams is an amazing place to bring your team together to work on everything from large-scale projects to one-on-one communication. We have b...

Best Apps for Microsoft Teams in Q2 2021 based on AppSource insights

Microsoft Teams is one of the most popular apps for remote work during the COVID-19 pandemic. The secret weapon of Microsoft Teams is its ability to u...

What’s wrong with Microsoft Teams built-in wiki? Five built-in wiki limitations that you s...

In this post, I’ll review five common issues that face companies trying to adopt built-in Microsoft teams wiki as their internal knowledge base. If yo...

Microsoft Teams Wiki vs. Atlassian Confluence. What is better?

In this post, I’ll review and compare Microsoft Teams’ built-in wiki and Atlassian Confluence wiki. At the end of the post, I’ll provide you with a ha...

How-to Export Your Content from the MS Teams Built-in Wiki

In this blog post, we show you how to export your documents and files from the Microsoft Teams Built-in Wiki using two different solutions. By the end...

How-to Search Through the Microsoft Teams Built-In Wiki

A lot of Microsoft Teams users store their company data in the built-in wiki and love it, until they find that it lacks quite a few key features, one ...