How to create a knowledge base your employees will use?

Course Overview

Learn how to create a structured, easily accessible internal knowledge base that boosts productivity and keeps everyone on the same page.

Why do you need an internal knowledge base?

We’ll start by talking about the advantages of creating a knowledge base as a single source of truth for your employees. You’ll be able to see if it’s a good fit for your team.

What are the common knowledge base pitfalls?

We'll discuss the most common pitfalls you’ve might’ve faced in your knowledge management, like scattered word files, hard to access knowledge base or knowledge base solutions with a too difficult setup, etc.

How to create a knowledge base your employees will use?

We’ll cover some practical tips like where to start and what content you should create so your employees actually use the knowledge base. Then we’ll learn how to expand your knowledge base and identify gaps in the content. And we’ll wrap it up with the points on keeping your knowledge base up-to-date and monitoring you content performance.

Course wrap-up & exclusive offer

At the end of our course we’ll draw a bottom line, and as a special treat will present you a special bonus offer from Perfect Wiki.