How-to Create a GDPR-Compliant AI Support Bot [in Microsoft Teams]

Nowadays we live in the age of digital technology. All the knowledge and data gradually shift into the digital format, AI technologies are gaining power, each company uses numerous devices and platforms. Cybersecurity and privacy of data is a very important matter each team or business owner pay attention to.

Creating an AI-powered support bot in Microsoft Teams can drastically reduce internal tickets and repetitive questions—but for organizations in the EU or with privacy-conscious policies, GDPR compliance is non-negotiable.

In this article, we’ll show you how to launch a GDPR-compliant AI knowledge bot inside Microsoft Teams using Perfect Wiki, without sacrificing performance, security, or peace of mind.

The GDPR Compliance Checklist for AI Chatbots

Keeping the information in your knowledge base secure is vital for any business, when using AI that becomes even more crucial.

Here's the example table you can use to assess whether a support bot meets GDPR requirements:

Perfect Wiki is a GDPR compliant team and using Google Cloud storage allows to ensure security and integrity of your data at any time. See why creating a private wiki for your team is important. 

How Perfect Wiki Maps to GDPR Requirements

Perfect Wiki is purpose-built to meet compliance needs for modern organizations using Microsoft Teams. Here's how it maps to key privacy requirements:

• 🔐 EU Data Residency
  Choose to host your knowledge base on EU or US based Google Cloud servers, fully GDPR-aligned. We choose the servers closest to he customer location, so your data never leaves the region.
• 🔑 Enterprise-Grade Encryption
  Data is encrypted at rest and in transit, using industry standards like AES-256 and TLS 1.2+.
• 🚫 No Public Model Training
  Unlike some AI tools, Perfect Wiki never uses your content to train public LLMs. Your data stays isolated and private. Perfect Wiki AI Knowledge Bot only screens your knowledge base and provides you with the content based on your documentation. It doesn't educate on your data to provide answers to other users.
• 📁 Access Control & Audit Logging
  Assign granular roles (editor, reader, admin), view edit histories, and control who sees what—perfect for audits and governance reviews. 
• 🧹 Full Content Deletion Support
  Remove users or knowledge bases at any time with full control over content deletion and data retention policies. Our team is always there if you want delete your content. 

Legal Team Script: Requesting Approval

Before implementing Perfect Wiki AI Knowledge bot to yo Microsoft Teams tenant, some teams might need to undergo legal security checks and get the approval from 

Here’s a simple message you can send to your Legal or Compliance team to request approval:

Subject: Requesting Approval – GDPR-Compliant AI Knowledge Bot for Microsoft Teams

Hi [Legal Team],

We’re planning to implement a Microsoft Teams-based AI support bot using Perfect Wiki. It enables secure, real-time answers to internal questions without compromising on compliance.

✅ Hosted in the EU
✅ Fully GDPR compliant
✅ Encrypted data handling
✅ No data is shared with external models
✅ Audit logs and access controls

You can find additional security documentation here: https://perfectwikiforteams.com/security

Please let me know if you'd like to review their white paper or request more info.

Thanks,
[Your Name]

Studying the AI Knowledge Bot Compliancy

All company's legal processes are different. If you need more documentation for legal or IT teams and want to find out more about Perfect Wiki AI Knowledge bot - 📞 Book a free demo call and Perfect Wiki team will be glad to discuss all the details. If any additional paperwork is required - we'll assist you as well.

Summary: Launch Securely, Stay Compliant

If you're considering an AI support bot in Teams, don’t let GDPR concerns hold you back. Perfect Wiki helps you:

• Launch in minutes—no coding required
• Stay compliant with EU laws and internal security policies
• Keep data private and fully auditable
• Provide 24/7 internal support with zero risk of non-compliance

👉 Start your free trial — GDPR peace of mind included.