Your team's SOPs, right inside Mattermost.
Keep your SOPs, manuals and FAQs in Perfect Wiki — and ask them from any Mattermost channel with a simple /ask command. AI answers with sources, posted to the channel, no plugins or add-ons required.
Type /ask. The whole channel gets the answer.
Ask in plain language and Perfect Wiki posts an AI answer to the channel, with links to the source pages. One person asks — everyone learns, and nobody digs through docs.
- →Answers based on your internal docs only
- →Every answer includes references to the source pages
- →Posted to the channel, so the whole team benefits
📄 IT Onboarding Guide
No plugins. Just a slash command.
The integration uses Mattermost's built-in slash commands — grab an API token from Perfect Wiki, fill in one form, and you're live. Works with self-hosted Mattermost and Mattermost Cloud.
- →Standard slash command — no plugins, no add-ons, no IT project
- →Works with self-hosted Mattermost and Mattermost Cloud
- →Multiple knowledge bases via separate commands: /ask_hr, /ask_it
- Title
- Perfect Wiki
- Command trigger word
- /ask
- Request URL
- https://api.perfectwiki.xyz/…/••••••••
- Request method
- POST
- Response username
- Perfect Wiki
- Autocomplete
- Enabled
Start from a ready-made SOP. Keep it alive here.
Download any of our 284 standard operating procedure templates in Word, PDF, Excel or CSV, no sign-up needed. Then put it in Perfect Wiki so your team can find it and ask about it.
Browse all 284 SOP templates →
Put your SOPs to work in Mattermost.
Keep your SOPs, manuals and FAQs in Perfect Wiki — and give your whole team answers right where they work.