How-to Replace Your SharePoint FAQ With an AI Knowledge Bot [No Migration Headaches]

June 04, 2025 by Alexa Uskova ā€¢ 5 min read ā€¢ Learn

How-to Replace Your SharePoint FAQ With an AI Knowledge Bot (No Migration Headaches)

Manual SharePoint Navigation vs. Perfect Wiki AI Knowledge Bot: What's the Real Cost?

SharePoint now is one of the most common knowledge management systems. However, does really do the trick? Inconsistent search, difficult setup process, tedious updates and verification are the pain point of numerous users in all business spheres.

We can offer a great alternative and show how to turn your SharePoint FAQ into a Microsoft Teams AI Knowledge bot. Employees hunting through long SharePoint pages or folders for simple answers? Tired of getting similar questions daily, long chat threads and calls? That’s not scalable. Here’s a quick breakdown of how Perfect Wiki AI Knowledge bot can resolve the challenges:

SharePoint FAQAI Knowledge Bot Perfect Wiki
No Microsoft Teams integrationFull Microsoft Teams integration with SSO
Clicking through nested foldersAsk in plain language right in Teams
Manual updates across pagesOne central source with versions control
No feedback on what users search for

Analytics show unanswered questions, 

comments and editing suggestions

Difficult for non-technical users to editCustom access rights, page verification, no-code interface
Static content, no learningSmart AI answers, updated in real time
Limited import/export optionsImport from multiple formats (docx, ppt, csv, pdf, html, txt)/export in PDF and HTML

 

With Perfect Wiki, replacing your SharePoint FAQ with an AI Knowledge Bot takes just minutes—and brings your knowledge base into the modern workplace. Perfect Wiki is here to automate your FAQ processes.

From Word Doc to Microsoft Teams AI Bot in Seconds

Your SharePoint FAQ is probably just a page or a list of questions and answers. So you can easily transform that to a MS Word page, CSV table or PDF file.

How-to Replace Your SharePoint FAQ With an AI Knowledge Bot (No Migration Headaches)

After you've done so - Perfect Wiki is ready to work magic. Perfect Wiki supports import from numerous formats, so you have a variety of options to choose from.

Importing your FAQ page will take couple clicks:

  1. Hit Import and drag the file into the window

    How-to Replace Your SharePoint FAQ With an AI Knowledge Bot (No Migration Headaches)
  2. Finish Import to Perfect Wiki, click Create Page

    How-to Replace Your SharePoint FAQ With an AI Knowledge Bot (No Migration Headaches)

After that's done - your FAQ is already indexed via the search and the AI Knowledge Bot right inside your Microsoft Teams. The AI ChatBot is ready to answer your teammates questions right in Microsoft Teams chat or channel sections. No extra tabs or sign-in's - only there current workspace used.

How-to Replace Your SharePoint FAQ With an AI Knowledge Bot (No Migration Headaches)

What the Bot Now Answers 

Perfect Wiki AI Knowledge Bot doesn't use general knowledge from the web. It focuses only on your FAQ's, SOP's, policies and manuals uploaded to Perfect Wiki. There will be no vague responses - only accurate content relevant for your company

Once imported into Perfect Wiki, your FAQ transforms into a conversational support bot for employees inside Microsoft Teams. Here are some real-world test queries our customers use:

  • ā€œHow do I reset my VPN password?ā€
  • ā€œWhat’s our Q3 time-off policy?ā€
  • ā€œWhere’s the latest brand assets folder?ā€
  • ā€œWhat’s the travel reimbursement process?ā€

No more hunting through SharePoint or pinging colleagues. The bot gives instant, relevant answers based on your real documentation.

Analytics Snapshot: See What Employees Are Asking

After creating a Knowledge Base you'd like to track its performance and check if the AI Knowledge Bot is actually used by the team and plays the role it should. 

Perfect Wiki offers you detailed custom analytics reports, so you can:

  • Track what employees are searching
  • Check pages updates
  • Spot knowledge gaps
  • See which FAQ pages are most referenced
  • Watch unanswered questions drop to near zero over time
How-to Replace Your SharePoint FAQ With an AI Knowledge Bot (No Migration Headaches)

It’s not just smarter—it’s measurable.

Ready to Migrate Without the Headaches?

Perfect Wiki is built for teams who want to move fast without redoing everything.

Book a Free Demo Call

Not sure where to start? We’ll walk you through importing your SharePoint FAQ and activating your Teams chatbot in under 30 minutes.

šŸ“ž Book a free demo call and bring your FAQ into the AI era—without the hassle. Or try playing with Perfect Wiki yourself to see the power of AI Knowledge Bot integrated to Microsoft Teams in action. šŸ‘‰ Start your 14-day free trial now – no credit card required.

 

Found this post helpful? Is something missing or incorrect? Either way, let us know in the chat box on this page, we’re always happy to hear from you.

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