Microsoft doesn't make a single product that matches Confluence. The closest Microsoft equivalent is SharePoint, which handles pages and documents, with Microsoft Loop for collaborative pages, OneNote for notes, and Microsoft Teams as the place where people actually work.
The catch is that none of these is a ready-made knowledge base. You assemble one from several tools, and your team has to know where each answer lives. That's why many Microsoft 365 companies keep SharePoint for files and add a knowledge base that runs inside Teams. After testing the main options, our pick is Perfect Wiki: the best Microsoft alternative to Confluence for teams that work in Microsoft 365.
A user on YouTube commented: "Templates definitely help, but what saved us was having everything on one canvas where you can see dependencies and restructure on the fly. We moved to Perfect Wiki because being able to drag sections around and watch updates in real time made project planning way more dynamic than static documents."
Below we explain why, compare Confluence, SharePoint and Teams side by side, answer the questions people ask most, and show how to move your Confluence pages over in about 30 minutes.
Is Confluence a Microsoft product?
No. Confluence is made by Atlassian, the Australian company behind Jira and Trello, not by Microsoft.
Atlassian launched Confluence as a team wiki, and it remains a separate platform with its own accounts, licenses and permissions. It can connect to Microsoft Teams through an app, but your content lives in Atlassian's cloud, not in Microsoft 365.
What Microsoft offers instead of Confluence
Microsoft 365 covers each part of what Confluence does, but spreads it across five tools.
| Microsoft tool | What it is | Good for | Gap as a Confluence replacement |
|---|---|---|---|
| SharePoint | Sites, pages and document libraries | Storing files, intranets, policies | Takes planning and admin to turn into a clean, easy-to-browse knowledge base |
| Microsoft Loop | Shared workspaces and live pages | Project notes, brainstorming, meeting notes | Built for collaboration in progress, not for a structured, long-lived knowledge base |
| OneNote | Digital notebooks | Personal and team notes | Weak structure, search and permissions once a notebook grows |
| Microsoft Teams | Chat, meetings and channels | Day-to-day communication | Not a wiki: answers get buried in chat history |
| Microsoft 365 Copilot | AI assistant across Microsoft 365 | Summaries and drafting from your files | Paid add-on license; only as good as the content it can find |
In practice, the Microsoft version of Confluence is a combination: SharePoint as the storage layer, Teams as the front door, and something on top that turns documents into a knowledge base people can browse and question. That last piece is where Perfect Wiki comes in.
The best Microsoft alternative to Confluence: Perfect Wiki
For companies that run on Microsoft 365, Perfect Wiki is the best alternative to Confluence. It's a knowledge base built specifically for Microsoft Teams: employees create, edit, search and ask questions about company knowledge without leaving the app they already use all day.
We tested Confluence, SharePoint and self-hosted wikis before choosing it for our own Customer Support team. Confluence is powerful but remains a separate Atlassian platform. SharePoint is capable but takes a lot of planning to become a knowledge base. Self-hosted wikis meant running servers, backups and integrations ourselves. Perfect Wiki was the only option that didn't ask our team to change how they work.
1. Built around Microsoft Teams
Perfect Wiki isn't a link to another app. The knowledge base lives in Teams tabs, chats, channels and the personal tab. People sign in with Microsoft / Entra ID, Google, Teams or email, so there are no new passwords or accounts to manage, and setup takes minutes.
2. AI answers from your own documentation
The AI Knowledge Bot answers questions in plain language using only your knowledge base, and links back to the source pages. Employees ask it right in Teams chats and channels instead of searching or pinging a colleague. The AI Generator and Editor Assistant help write and improve pages, and typo-tolerant search finds content even when people don't know the exact wording.
3. Keeps SharePoint instead of replacing it
Perfect Wiki imports and syncs SharePoint content, including PDFs, Word documents, spreadsheets and presentations. SharePoint stays your document store: you just sync the files you already have there.
You can also import files and turn them into Perfect Wiki pages if you want to move away from SharePoint completely and manage and edit content right inside Microsoft Teams.
4. Control over your knowledge
Granular permissions per knowledge base and per page, version history, content owners and verification keep documentation trustworthy. Analytics show what employees search for and which questions go unanswered, so you know which articles to write next.
| Feature | Perfect Wiki |
|---|---|
| Native Microsoft Teams experience | ✅ Designed specifically for Teams |
| Editing inside Teams | ✅ Yes |
| Search inside Teams | ✅ AI-powered and typo-tolerant |
| AI Knowledge Bot | ✅ In Teams chats, channels and personal tab |
| SharePoint integration | ✅ Import and synchronization |
| AI content creation | ✅ AI Generator and Editor Assistant |
| Permissions | ✅ Granular access and editing controls |
| Version history | ✅ Yes |
| Content verification | ✅ Yes |
| Analytics | ✅ Search and knowledge-gap insights |
| Templates | ✅ Yes |
| Installation | ✅ Quick setup |
| Readers | ✅ Unlimited readers |
| Free trial | ✅ 14-day trial |
Confluence vs SharePoint
Confluence is the better wiki; SharePoint is the better fit if your company already runs on Microsoft 365. Neither gives a small or mid-sized team an easy knowledge base inside Teams out of the box.
| Confluence | SharePoint | Perfect Wiki (in Teams) | |
|---|---|---|---|
| Made by | Atlassian | Microsoft | Perfect Wiki |
| Built for | Team wiki and documentation | Document management and intranets | Knowledge base inside Microsoft Teams |
| Editing | Rich page editor, page trees | Pages and web parts; documents in libraries | Simple editor and templates, inside Teams |
| Structure | Spaces and page hierarchy | Sites, libraries, navigation you design | Knowledge bases, sections and pages |
| Works in Teams | Through Atlassian's Confluence app | As channel tabs; managed in SharePoint | Natively: tabs, chats, channels, personal tab |
| Sign-in | Separate Atlassian account | Microsoft 365 | Microsoft / Entra ID, Google, Teams or email |
| Permissions | Managed in Confluence | Managed in SharePoint | Per knowledge base and per page |
| AI answers | Atlassian Intelligence on paid plans | Through Microsoft 365 Copilot (add-on) | AI Knowledge Bot with source links, included |
| Admin effort | Medium: a separate platform to run | High: sites, libraries and governance to plan | Low: install the Teams app |
| Cost | Separate per-user subscription, starts at USD 5–6 per user/month | Included in most Microsoft 365 business plans | Starts at USD 9 per editor/month on a long-term contract, unlimited readers; see pricing |
Choose Perfect Wiki (our pick) if the goal is a knowledge base people actually use without leaving Teams. You can keep SharePoint as the source: Perfect Wiki imports and syncs SharePoint documents, including PDFs, Word files, spreadsheets and presentations.
Confluence vs Microsoft Teams
This isn't really a choice between two alternatives: Teams is where people talk, Confluence is where documentation lives. The real question is how to get documentation into the place where people talk.
Teams is excellent for chat, meetings and channels, but it has no knowledge base of its own. Answers to recurring questions end up scattered across chat threads, and files sit in SharePoint behind each channel. New employees ask the same questions again because nothing is easy to find.
Confluence solves the documentation part, but outside Microsoft 365. Employees switch between two systems, two sign-ins and two permission models.
That leaves three practical setups:
- Teams + Confluence app: works well if you're already paying for Confluence and your team is comfortable in it, but the Teams integration is limited, so be ready to switch tabs.
- Teams + SharePoint tabs: no extra license, but someone has to design and maintain the structure.
- Teams + Perfect Wiki (recommended): the knowledge base lives in Teams itself, employees can ask the AI Knowledge Bot instead of searching, and all editing and management stays in Teams.
Can you use Confluence in Teams?
Yes. Atlassian's Confluence app for Microsoft Teams lets you add pages as channel tabs, share pages with link previews, search Confluence, and create or update pages from Teams. Atlassian also embeds pages so people can edit and comment collaboratively without leaving Teams.
The integration has improved a lot, but a few things stay the same:
- Each user still needs a Confluence account and license.
- Permissions are managed in Confluence, not in Microsoft 365.
- Content is stored in Atlassian's cloud, separate from your Microsoft 365 data.
- The app connects to Confluence Cloud; Confluence Server reached end of support in February 2024, so self-hosted teams need Data Center or a move to the cloud.
If you're choosing a knowledge base from scratch for a Microsoft 365 company, Confluence means running a second platform behind Teams, which is why we recommend Perfect Wiki instead.
Tools similar to Confluence
If your company runs on Microsoft 365, these are the Confluence alternatives worth a look, sorted by how well they fit inside Teams. Perfect Wiki comes first because it's built specifically for Teams.
| Tool | Type | Best for | Works inside Teams | AI answers from your docs |
|---|---|---|---|---|
| Perfect Wiki (best overall) | Knowledge base for Teams | Onboarding, FAQs, SOPs, policies | Natively | Yes, AI Knowledge Bot with sources |
| SharePoint | Microsoft document and intranet platform | Document management, intranets | As tabs | With Microsoft 365 Copilot |
| Microsoft Loop | Microsoft collaborative pages | Project notes, live collaboration | Loop components in chats | With Copilot |
| Notion | All-in-one workspace | Docs plus project tracking | Through links and integrations | Yes, Notion AI |
| Guru | Knowledge cards | Sales and support teams | Through an app | Yes |
| DokuWiki / BookStack | Self-hosted wikis | IT teams that want full control | Requires custom integration | No, not built in |
Still on Confluence Server or Data Center and planning a move? See our list of Confluence Server alternatives. Already comparing the two directly? Read Perfect Wiki vs Confluence.
Migrating from Confluence to Microsoft 365
Moving a Confluence space into Teams with Perfect Wiki takes about 30 minutes and needs no scripts or plugins.
- Export your Confluence space. In space settings, choose Export → HTML, select the whole space or specific pages, and save the ZIP file.
- Import the ZIP into Perfect Wiki. Open the Import tab in Teams, drag in the ZIP, and pick the destination team or channel. Each page becomes a searchable Perfect Wiki page.
- Check links and images. Internal links, images, attachments and formatting are carried over; scan a few pages before inviting your team.
- Start asking the AI Knowledge Bot. It indexes new content automatically and answers only from your documentation, right in Teams chats and channels.
If part of your knowledge lives in SharePoint, connect it as well: Perfect Wiki imports and keeps SharePoint documents in sync, so you don't have to choose one source.
Full walkthrough with screenshots: How to migrate Confluence pages to an AI-powered Teams bot. Prefer to see it on your own content first? Book a demo.
Which should you choose?
For most companies that run on Microsoft 365, the best Microsoft alternative to Confluence is Perfect Wiki. You get a knowledge base inside Teams with a simple editor and templates, AI answers with sources, SharePoint sync, page-level permissions, version history and search analytics, with unlimited readers.
Confluence still makes sense if your company is deeply invested in Jira and the Atlassian ecosystem. SharePoint remains the right home for documents and intranets, and works best alongside Perfect Wiki rather than instead of it.
Start your 14-day free trial or book a 30-minute demo and we'll import a sample of your Confluence pages with you.
