Yep, we accept Visa, MasterCard, American Express & PayPal. Payment methods can vary based on your country. All payments are processed and secured by FastSpring.

Yep, you can cancel your subscription any time. Go to "Account & Settings" > "Billing" > "Manage Subscription".

Go to "Settings" > "Users", all users that have "Admin", "Editor" or "Reader" roles count as users. (Users in your organization labeled as “Blocked” do not have access to Perfect Wiki and do not count as paid users.)

Perfect Wiki inherits user lists from Microsoft Teams teams. Go to "Settings" > "Users", all users that have "Admin", "Editor" or "Reader" roles are paid users, if you want to remove the license from a user, assign them to “Blocked”.

No, you should pay only for users that signed-in to Perfect Wiki at least once, in other words users that you could see in "Settings" > "Users" page.

We count all users of your organization who have access to Perfect Wiki. We do not count external users (publicly accessible pages).

Any time, reach out to us at hello@perfectwiki.com to upgrade/downgrade.

No, if you buy a license for 5 users and later realize you need more users, email us at hello@perfectwiki.com to upgrade your license.

All user content is stored within US and EU regions of Google Cloud. All data is encrypted in transit using TLS 1.2+ with perfect forward secrecy. Servers holding user data will use full disk, industry-standard AES 256 encryption.

We use the term wiki page to describe a page in Perfect Wiki that contains your company’s shared knowledge on a topic, procedure, or department. You can fit as much information as you want on one wiki page (no word count limit).