The Best Productivity, Workflow, and Engagement Apps for Microsoft Teams in 2022

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Have you ever found the perfect productivity app for your team, only to realize that it’s a third party exclusive and can’t be integrated into your Microsoft Teams workspace? Or worse, you’ve spent hours browsing the Microsoft App Store, only to find that the perfect time tracking app doesn’t work inside MS Teams?

We’re here to do some of the work for you. Below is a review of our top productivity, workflow, and team engagement apps that not only work natively inside Microsoft Teams, but are some of the best-rated or industry recommended tools on AppSource.

For each app listed below, we’ll discuss:

• Microsoft Teams Integration
• General overview
• Key features
• Free and paid plan options

Let’s take the tour, shall we?

Perfect Wiki

General Overview

We’d be remiss not to tell you about our labour of love - the knowledge database tool you need this year. Perfect Wiki is a knowledge management tool that helps you create, store, and share pages with your company’s most important and frequently used resources. These could be:

• User guides
• Standard Operating Procedures (SOPs)
• Onboarding info for new staff
• FAQ sheets
• HR guidelines and email templates
• any other documents you want to store and use right in Microsoft Teams.

Key Features

• Flexible formatting: add videos, screenshots, and link external files right in your pages
• Customizable editing rights: change who can edit, create, and delete pages any time
• PDF, Web Page export: download your pages to share with external users
• Real-time collaboration: work on documents with other Teams members
• Full-text search: find the document you’re looking for in seconds.

Free and Paid Plan Options

Perfect Wiki offers a forever free plan with 3 users and 25 pages per channel, no credit card or sign-in required.

Paid subscription price starts from USD 10 per month if paid annually, 14 days free trial is available.

See more pricing details here.

Troops

General Overview

Troops is a revenue communications platform that connects your Microsoft Teams workspace with CRM systems like Salesforce, HubSpot, Zendesk, Intercom, Jira Software, and Jira Service Management. It delivers signals directly to you and your company in MS Teams about any changes in your revenue flow. Troops allows you to monitor all your external workflows in one place, and take instant action based on team agreements and data-driven insights.

Key Features

• Signals: Create custom cards for specific users or channels that will send out notifications based on your desired trigger (AND/OR) conditions
• Codeless integration: All your customer and revenue data from Salesforce, HubSpot, Zendesk, Intercom, Jira Software, and Jira Service Management synced and updated in real time in Microsoft Teams
• Actionable data: any changes to your revenue flow or customer agreements pop up as cards that direct you to possible solutions within seconds.

Free and Paid Plan Options

Free: 30-day trial, no credit card required.

Paid Plans: Starter at $19/user/month, Advanced and Pro at $19/user/month + Annual Platform fees.

Get all the pricing details here: https://www.troops.ai/pricing

Tikit

Overview and Purpose

Tikit is an internal support request system built for Microsoft Teams. using Microsoft technology you already own. The system helps employees submit, track, and resolve tickets right inside their channels’ chats. Regular messages in the chat thread can be converted into tickets, and users can turn to the AI deflection to solve the problem on their own, or pass on the ticket to someone in the team who can help.

Key Features:

• Automated messaging: users can submit a ticket and resolve their issues on their own with AI-generated answers
• Conversational ticketing: your messages in channels and MS Teams chats can be turned into tickets with one click.

Free and Paid Plan Options

Free: 14-day trial, no sign-in or credit card required.

Paid Plans: One universal Teams Ticketing Plan for $75/month, no user restrictions.

Get all the pricing details here: https://www.tikit.ai/pricing/

Lucidchart

General Overview

Lucidchart is a visual workspace for you and your team to build flowcharts, mockups, UML diagrams, and more together, in real time, right inside your Microsoft Teams channels. Its intelligent diagramming system helps you map out work processes, brainstorm strategies, build websites, and visualize data with eye-catching elements that look so good you will want to share your creations with everyone on your team. And you can—the Lucidchart plugin lets you save and send your diagrams through the chat function and to external users.

Key Features:

• Embedded editor: anyone in the channel can comment on and edit Lucidchart documents
• Real-time collaboration: use the channel chat and @mentions for remote teamwork
• Templates: users have access to over 1000 customizable templates
• Import options: bring in content from Visio, draw.io, OmniGraffle, and Gliffy
• Export options: download your masterpieces in PDF, PNG, JPG, and Microsoft Visio.

Free and Paid Plan Options

Free: “Free forever” Plan with up to 3 editable documents. No credit card required.

Paid Plans: Individual at $7.95/month, Team at $9/user/month, Enterprise at a custom quote.

Get all the pricing details here: https://lucid.app/pricing/lucidchart#/pricing

Mentimeter

General Overview

Mentimeter is an interactive presentation platform that helps you engage your team during remote meetings with live quizzes, word clouds, Q&As, and powerful slide decks. Its seamless one-click integration into Ms Teams Meetings allows you to track your team’s understanding, get feedback, and visualize thought processes in a user-friendly and eye-catching format. You will need to create a Mentimeter account to use it in Meetings, after which you can display your presentations or quizzes right in Teams.

Key Features:

• Presentation builder: create attractive slide decks and use them in your meetings
• Interactive elements: get live insights from your attendees with polls, quizzes, and word clouds
• Data export: save the results of your surveys for future reference (you get to keep your fun word clouds!).

Free and Paid Plan Options

Free: “Free forever” Plan, unlimited users and presentations, up to 2 question slides and up to 5 quiz slides. No credit card required.

Paid Plans: Basic at $9/presenter/month, Pro at 24$/presenter/month, and Enterprise at a custom quote.

Get all the pricing details here: https://www.mentimeter.com/plans

TimeClock 365

General Overview

Timeclock 365 is a time tracking tool that helps you manage your team’s work hours, tasks, and projects, and sync your team’s attendance with payroll and HR timesheets. The app allows you and your employees to log work hours in real time, and activity stats let you manage your daily workflow and set company productivity goals. Detailed real-time reports and alerts keep you updated whenever you need.

Key Features:

• Real-time data: see who’s working right now and track hours to avoid payroll inconsistencies
• Request time off: get instant approval for leave requests right in the app
• Timesheets: see how much you’ve worked in any given timeframe
• Activity stats: see who’s been most productive today and compare activity with your expectations
• Support tickets: get help from your team with custom requests

Free and Paid Plan Options

Free: “Free forever” Plan with limited features and up to 5 users. No credit card required.

Paid Plans: Basic at $2.77/user/month, Standard at $3.88/user/month, Pro at $8.90/user/month, and Premium at $13/user/month for a minimum of 5 users.

Get all the pricing details here: https://timeclock365.com/timeclock-365-price-list-and-purchase/

These apps are some of the most reliable and promising tools for Microsoft Teams out there, and they are all free to try—so we hope you check them out! Let us know which apps worked for your team in the comments below, and share this post if you found it helpful.

We’ll be back with more recommendations for you, but if you’re ready to improve your company’s productivity today, start by enhancing your knowledge sharing experience.

Add Perfect Wiki to Teams for free, and see what a world of difference it makes to store and share all your company knowledge in Microsoft Teams. We have all the features missing in the built-in wiki, and we’ll help you switch to Perfect Wiki every step of the way.