SOP templatesCommercial Kitchen

Commercial Dishwashing SOP Template

A ready-to-use SOP for washing, rinsing and sanitizing dishes, pots and utensils in a commercial kitchen, covering both the three-compartment sink and a dish machine.

FreeNo sign-upWord, PDF, Excel & CSV
Ilia PirozhenkoReviewed by Ilia Pirozhenko, Founder, Perfect WikiUpdated September 15, 202612 steps3 roles3 min read
Standard operating procedureSOP-KIT-008 ยท Rev 1.0
Owner
Kitchen Manager
Effective date
September 15, 2026
Review cycle
Every 12 months

1.Purpose

To make sure all dishes, pots, pans and utensils are washed, rinsed and sanitized to a safe standard before they are reused.

2.Scope

Applies to warewashing at the three-compartment sink and dish machine. General kitchen surface cleaning is covered by the kitchen cleaning SOP.

Definitions

Three-compartment sink
A sink with separate wash, rinse and sanitize compartments used to clean items by hand.
Sanitizer concentration
The strength of the sanitizing chemical in the final rinse or sink, checked with a test strip against the level on the product label.
Air dry
Letting washed and sanitized items dry on a rack rather than wiping them with a cloth.

3.Responsibilities

Dishwasher
Washes, rinses and sanitizes all dishes, pots and utensils and keeps the dish area organized.
Line Cook
Scrapes and pre-rinses items before sending them to the dish area and returns clean items to the correct storage location.
Kitchen Manager
Checks sanitizer concentration and water temperature, and maintains the dish machine.

RACI matrix

ActivityDishwasherLine CookKitchen Manager
Scrape and pre-rinse dirty itemsCR/AI
Wash, rinse and sanitize itemsR/A-C
Check sanitizer concentration and water temperatureR-A
Maintain and troubleshoot the dish machineC-R/A
Store clean items correctlyRCA

R = Responsible, A = Accountable, C = Consulted, I = Informed

4.Materials and PPE

Materials, tools and systems

  • โ†’Three-compartment sink with wash, rinse and sanitize basins
  • โ†’Commercial dish machine
  • โ†’Approved dish detergent and sanitizer
  • โ†’Sanitizer test strips
  • โ†’Water temperature thermometer
  • โ†’Drying racks
  • โ†’Scraper and pre-rinse sprayer

Personal protective equipment

  • โ†’Waterproof apron
  • โ†’Rubber gloves
  • โ†’Non-slip closed shoes

5.Procedure

  1. 5.1

    Scrape and pre-rinse items

    Line Cook

    Scrape food scraps into the trash or compost, then pre-rinse items at the sprayer to remove remaining debris before they reach the wash basin or machine.

  2. 5.2

    Sort items by type

    Dishwasher

    Sort flatware, dishware, pots and pans into separate bins or racks so similar items can be washed together and fragile items are not damaged.

  3. 5.3

    Fill the three-compartment sink correctly

    Dishwasher

    Fill the wash basin with hot water and the correct amount of detergent, the rinse basin with clean hot water, and the sanitize basin with sanitizer mixed to the concentration on the label.

  4. 5.4

    Check sanitizer concentration and water temperature

    Dishwasher

    Test the sanitizer basin with a test strip and check the wash water temperature before starting, adjusting or refilling the basins if either is out of range.

    Checkpoint: Sanitizer concentration matches the level on the product label and wash water is hot enough to clean effectively.

  5. 5.5

    Wash items in the first basin

    Dishwasher

    Submerge and scrub each item in the wash basin using a brush or pad until visibly clean, refreshing the water when it becomes greasy or cloudy.

  6. 5.6

    Rinse items in the second basin

    Dishwasher

    Dip and swirl each item in the rinse basin to remove all detergent residue before moving to the sanitize step.

  7. 5.7

    Sanitize items in the third basin

    Dishwasher

    Fully submerge each item in the sanitize basin for the contact time listed on the sanitizer label, then remove it without rinsing again.

    Warning: Never rinse sanitized items with plain water afterward, since this removes the sanitizer before it can work.

  8. 5.8

    Load and run the dish machine

    Dishwasher

    For machine washing, scrape and pre-rinse items, load racks without overlapping items, and run the machine's full wash and sanitize cycle without interrupting it.

  9. 5.9

    Verify the dish machine reaches sanitizing temperature

    Kitchen Manager

    Check the dish machine's gauge or a sanitizer test strip on a sample item after each load to confirm the final rinse reached the required sanitizing level.

    Checkpoint: The dish machine's final rinse temperature or chemical sanitizer level meets the manufacturer's requirement on every load.

  10. 5.10

    Air dry all washed items

    Dishwasher

    Place washed and sanitized items on a clean drying rack and let them air dry completely before stacking or storing them.

  11. 5.11

    Store clean items correctly

    Line Cook

    Return dry, clean items to their designated storage location, stacking dishware and inverting cups and pots to prevent dust and moisture buildup.

  12. 5.12

    Clean and reset the dish area

    Dishwasher

    Drain and clean the sink basins or dish machine at the end of the shift, wipe down surrounding surfaces, and empty the food waste strainer.

6.Quality checks

  • โ†’Sanitizer concentration or dish machine final rinse meets the required level at every check.
  • โ†’No dish leaves the area with visible food debris or grease.
  • โ†’Items are air dried, never wiped dry with a cloth.
  • โ†’Clean items are stored inverted or covered to prevent dust and pest contact.

7.Records

  • โ†’Sanitizer concentration and water temperature log
  • โ†’Dish machine maintenance and repair log
  • โ†’Dish area cleaning sign-off

8.KPIs

  • โ†’Percent of sanitizer checks passing on the first test
  • โ†’Turnaround time from dirty to clean and stored
  • โ†’Dish machine downtime hours per month
  • โ†’Number of items rewashed for failing inspection

9.Common mistakes

  • โ†’Rinsing sanitized items with plain water after the sanitize step.
  • โ†’Overloading the dish machine so items do not get fully sprayed.
  • โ†’Letting the wash basin get greasy and cloudy without refreshing it.
  • โ†’Wiping dishes dry with a cloth instead of air drying them.
  • โ†’Not testing sanitizer concentration before starting a shift.

10.Revision history

RevisionDateDescriptionReviewed by
1.0September 15, 2026Initial releaseIlia Pirozhenko

This is a template. Adapt it to your organization, equipment and local regulations before use.

Ask this SOP

Nobody opens a PDF in the middle of a task. They ask.

Add this SOP to Perfect Wiki and your team gets answers in the chat app they already use, with a link to the exact step. Ask from ChatGPT, Claude or Copilot too.

Perfect Wiki AIExample answer

Should I rinse the plates with water after they come out of the sanitizer basin?

No, never rinse an item after sanitizing it. Rinsing washes away the sanitizer before it has time to work, so let items air dry straight from the sanitize basin.Source: step 5.7 ยท Sanitize items in the third basin
Ask your own question about this SOPโ€ฆSign up to keep asking
Word file vs Perfect Wiki

A downloaded SOP starts going out of date the day you save it.

Screen recorders like Scribe and Tango capture clicks. Perfect Wiki holds the whole procedure, including your recorded guides, and answers questions about it.

Word or PDFPerfect Wiki
Finding itDig through folders and email threadsAsk in Teams, Slack, kChat or Mattermost
Keeping it currentEmail a new version and hopeEdit once with AI, everyone sees the update
Everything in one placeText and imagesEmbed Scribe and Tango guides, SharePoint files and videos
Who can change itAnyone with the fileEditors you choose, everyone else reads
Common questions

Frequently asked questions

Didn't find what you're looking for? Contact our support โ†’

Your SOP library

Keep every SOP where your team can ask it.

Perfect Wiki is the knowledge base for Microsoft Teams, Slack, kChat and Mattermost. Store your SOPs, embed your Scribe and Tango guides, and let AI answer questions with a link to the right step.

No credit cardSetup in under 10 minutesCancel anytime